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30-Day Money-Back Guarantee
If you're not completely satisfied, you can return your sauna within 30 days of delivery for a refund.
If you're not completely satisfied, you can return your sauna
within 30 days of delivery for a refund.
If your sauna is still unopened, please let us know — this helps streamline your return.
Sauna must be in good condition with all original parts and packaging A 10% restocking fee applies to all sauna returns
If a discount code was used, your refund will be adjusted based on the full, non-discounted price
Return shipping is not covered. All returns are refunded after inspection
Please complete the form below with the following information to being your return and a team member will contact your within 2 business days. We’ll respond with your Return Authorization (RA) number and the return instructions.
Complete the form below to start your return.
*You must provide a valid tracking number once shipped. If the return package is lost or stolen without tracking, we cannot issue a refund.
*Once your sauna is received and inspected, your refund will be processed within 7–14 business days, minus applicable fees. Thank you for your support and good luch on your wellnes journey.
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