Start A
Return
30-Day Money-Back Guarantee
If you're not completely satisfied, you can return your sauna within 30 days of delivery for a refund.
30-Day Money-BACK Guarantee
If you're not completely satisfied, you can return your sauna
within 30 days of delivery for a refund.
Return Requirements
If your sauna is still unopened, please let us know – this helps streamline your return.
Sauna must be in good condition with all original parts and packaging A 10% restocking fee applies to all sauna returns
If a discount code was used, your refund will be adjusted based on the full, non-discounted price
Return shipping is not covered. All returns are refunded after inspection
How to Initiate a Return
Please complete the form below with the following information to being your return and a team member will contact your within 2 business days. We'll respond with your Return Authorization (RA) number and the return instructions.
start your return
Complete the form below to start your return.
*You must provide a valid tracking number once shipped. If the return package is lost or stolen without tracking, we cannot issue a refund.
*Once your sauna is received and inspected, your refund will be processed within 7-14 business days, minus applicable fees. Thank you for your support and good luck on your wellness journey.