Start A Return

30-Day Money-Back Guarantee

If you're not completely satisfied, you can return your sauna within 30 days of delivery for a refund.

Start Return Contact Us

30-Day Money-BACK Guarantee

If you're not completely satisfied, you can return your sauna
‍within 30 days of delivery for a refund.

Return Requirements

If your sauna is still unopened, please let us know — this helps streamline your return.

Sauna must be in good condition with all original parts and packaging A 10% restocking fee applies to all sauna returns

If a discount code was used, your refund will be adjusted based on the full, non-discounted price

Return shipping is not covered. All returns are refunded after inspection

How to Initiate a Return

Please complete the form below with the following information to being your return and a team member will contact your within 2 business days. We’ll respond with your Return Authorization (RA) number and the return instructions.

Name

Order #

Phone #

Email

Reason

start your return

Complete the form below to start your return.

*You must provide a valid tracking number once shipped. If the return package is lost or stolen without tracking, we cannot issue a refund.

*Once your sauna is received and inspected, your refund will be processed within 7–14 business days, minus applicable fees. Thank you for your support and good luch on your wellnes journey.