complete your Return

Please follow the return instructions below to complete your return and recieve your refund.

RETURN SHIPPING

We’re here to make returns simple and clear. Please follow the steps below to ensure smooth processing.

What to Include Inside
the Box

A printed copy of your purchase receipt

Clearly label the shipment as a return

Include your full name, phone number, and email on the receipt or on a separate note

Returns without a receipt or contact information may be delayed or not processed.

Need Help?

Questions about your sauna or need help getting started?

We’re happy to support you.

310-340-0477 | support@healingsauna.com

*You must provide a valid tracking number once shipped. If the return package is lost or stolen without tracking, we cannot issue a refund.

*Once your sauna is received and inspected, your refund will be processed within 7–14 business days, minus applicable fees. Thank you for your support and good luch on your wellnes journey.